Terms and Conditions of Use for the Websites www.c-levels.com & www.c-levels.ro
Users are required to carefully read this section, which outlines the terms and conditions governing the use of this website. Accessing and browsing the site implies your explicit agreement with these provisions, thus constituting a contractual understanding between you and the website operator.
Scope
These terms apply to all online platforms operating under the domain www.c-levels.com, administered by S.C. C-Levels Wellbeing S.R.L. (hereinafter referred to as “C-Levels”). These platforms will be referred to as the “site” or “websites.”
S.C. C-Levels Wellbeing S.R.L.CUI: RO51926066 and J2025040484003, having its registered office at Lakeview Building, 301–311 Barbu Văcărescu Street, 5th Floor, Bucharest, Romania, as the owner of the www.c-levels.com domain, reserves the right to modify the content of the website and these terms and conditions at any time, without prior notice. We recommend periodically reviewing this section to stay informed of any updates.
Intellectual Property Rights
The content available on the site, regardless of format (text, images, graphics, logos, video/audio materials, symbols, etc.), is protected under copyright legislation. Unless expressly stated otherwise, all such materials are the property of C-Levels or are used under licenses granted to C-Levels.
Right of Use
Access to the site is provided in the form of a non-exclusive, limited license for consultation purposes only, without permission to modify the content or structure without the written consent of the C-Levels team.
The following actions are prohibited:
Reusing website content for commercial purposes;
Downloading or copying user account data;
Using software or technologies such as “data mining,” bots, or other automated means for data extraction.
Any reproduction, copying, resale, visitation, or exploitation of the website, in whole or in part, for commercial purposes, is prohibited without the express, written consent of S.C. C-Levels Wellbeing S.R.L.
Limitations and Exclusions of Liability
Use of the site is at your own risk. S.C. C-Levels Wellbeing S.R.L. shall not be held liable for any direct or indirect loss or damage that may arise from accessing or using the website. The information published is current as of the time of publication and is intended for informational purposes only and does not constitute a binding offer. To receive personalized offers, please complete the forms available in the designated sections.
C-Levels shall not be held liable for:
Temporary interruptions in website operation;
System errors or data losses;
Indirect damages caused by use or inability to use the services;
Financial losses resulting from decisions based on information from the site.
Security
Users are responsible for maintaining the confidentiality of their login credentials (username and password) and for all actions performed under their account. If you suspect that your login data has been compromised, please contact the c-levels.com team immediately to restrict access and generate new credentials.
Any unauthorized access attempts, fraud, information copying, blocking of site operation, or cyberattacks such as “denial of service” will be handled according to applicable law and may result in civil and/or criminal liability.
The website may contain links to external sites deemed useful. Since these websites are not under the control of C-Levels, we do not assume responsibility for their content or functionality.
All non-confidential communications transmitted to C-Levels through the site (excluding personal data), including suggestions, ideas, or feedback, may be freely used by C-Levels for any purpose, including but not limited to improving its products or services.
Use by Minors
The site does not directly market products or services to minors. These can only be purchased by adults, even if they are intended for minors. Minors may access the site only under the supervision of a parent or legal guardian.
Privacy Policy
By using the site, you agree that C-Levels may collect and process personal data and information about your online activity for purposes such as:
Providing services and compiling statistics;
Preventing fraud and offenses;
Transmitting such data to third parties or partner companies that may offer relevant services.
For detailed information regarding the collection, storage, and use of personal data, please consult the Privacy Policy available on the website.
Governing Law and Jurisdiction
This website (excluding third-party pages linked within) is operated by S.C. C-Levels Wellbeing S.R.L. By accessing the site, the user agrees that this agreement and any disputes arising from it shall be governed and interpreted in accordance with Romanian law. The user also accepts the exclusive jurisdiction of Romanian courts. Users accessing the site from outside Romania are solely responsible for complying with applicable local laws.
C-Levels does not guarantee that the content and information on this site comply with the laws of other jurisdictions, including intellectual property rights. Users accessing the site from outside Romania do so at their own risk and are solely responsible for compliance with the applicable laws of their location.
The user agrees to hold harmless and indemnify C-Levels from any third-party claims resulting from the use of the services, the communications network, or the Internet, as well as from any loss (direct, indirect, consequential, etc.), costs, proceedings, damages, expenses (including legal fees), or other liabilities arising from breach or non-compliance with these terms by the user.
The official versions of legislative acts are those published in the Official Gazette of Romania.
Force Majeure
S.C. C-Levels Wellbeing S.R.L. shall not be held liable for failure to fulfill its obligations under these Terms and Conditions in the event of circumstances beyond its control, such as: natural disasters, extreme weather conditions, acts or omissions of governmental authorities or other competent institutions, and other force majeure events.
1. Services Provided
1.1 The services available through this site are provided by S.C. C-Levels Wellbeing S.R.L., hereinafter referred to as “the Service Provider.”
S.C. C-Levels Wellbeing S.R.L. is a limited liability company, with headquarters in Bucharest, Lakeview Building, 301–311 Barbu Văcărescu Street, 5th Floor, Romania.
2. Definitions
Password: a character combination chosen by the user to securely access their account.
Username (login): a unique identifier assigned to each user, represented by an email address.
Calculation: price estimate based on user-provided data.
Offer: a commercial proposal issued by C-Levels based on the user’s submitted data, which may be converted into a contract.
Website: the system of web pages accessible at C-Levels.ro and C-Levels.com, intended to inform users and present the services and benefits offered by C-Levels.
Registration: the process of creating a user account.
Authentication: logging in using a username and password.
Provision of electronic services: delivering services at the user’s request via telecommunication means, without physical presence of the parties.
User: a natural or legal person using the website under the law.
Contracting Party: the person entering into the contract and paying for the services.
Beneficiary: the person effectively receiving the contracted services.
Provider: a Romanian legal entity authorized to intermediate the offered services.
Contract: all documents governing the relationship between the parties.
Contractual Terms: provisions establishing the parties’ rights and obligations.
Cookies: text files saved in the user’s browser to improve the browsing experience.
Links: addresses linking software modules or hardware components.
Teleinformatic system: equipment and software enabling data transfer.
These terms and conditions, including regulations, contracts, privacy policies, and all obligations arising therefrom, apply to the Contracting Party, Beneficiary, and User.
3. Rules for the Provision of Electronic Services
3.1 Types of Services
C-Levels provides services as described on the site. Contractual information is available in the terms of contracting.
3.2 Site Use and Information Protection
The site may be used only by adults with full legal capacity.
Access is possible if the browser supports JavaScript and Cookies.
The site uses secure connections (https, SSL 128-bit) for data protection.
Access to user/client/contracting party/beneficiary accounts is protected by a username and password.
Users are required to keep their passwords confidential.
Accounts must be activated via the link sent by email to become functional.
Offers are only sent in response to a written request via email.
Access credentials include: username, email, password.
The Service Provider reserves the right to apply differentiated pricing.
4. Language Used
All information, communications, and contracts are drafted and valid in the Romanian language.
5. Copyright
5.1 The copyright for the website, its content, and systems is held by C-Levels. Reproduction or use by third parties requires the written consent of the owner.
5.2 Content may be modified without prior notice.
6. Amendment of the Terms
6.1 The Terms are available on the website and may be unilaterally amended by C-Levels. Amendments become effective upon publication on the site. Continued use of the site constitutes acceptance of the amendments.
6.2 In case of discrepancies between these Terms and the general conditions, the general conditions shall prevail, subject to applicable financial services legislation.
6.3 Use of the services available through the c-levels.com or c-levels.ro websites is conditional upon acceptance of these Terms.
6.4 Copyright over the content of the c-levels.com or c-levels.ro websites belongs exclusively to S.C. C-Levels Wellbeing S.R.L. Any use or reproduction, even partial, by third parties is prohibited without the express consent of the rightful owner.
7. Personal Data Protection
The data controller responsible for processing personal data is S.C. C-Levels Wellbeing S.R.L., which ensures compliance with the applicable legislation, in particular EU Regulation No. 2016/679 (GDPR).
For additional details, please consult the “Data Protection Policy” section.
8. Complaints
8.1 Any complaints regarding website operation may be submitted by email at contact@c-levels.ro, by telephone, or in writing.
8.2 Complaints must include: full name, email address, username, mailing address, and a description of the issue.
8.3 Complaints will be reviewed and resolved within 15 days of receipt.
9. Use of Google Analytics
We use Google Analytics to understand user behavior and improve the site experience.
Google Analytics collects data on how visitors interact with the site (time spent, clicks, pages visited, etc.) and the devices used (anonymized IP, screen size, device type and identifier, browser, country-level location, and preferred language).
Data is stored in pseudonymized form and is not used to directly identify individuals.
We use Google Analytics under Article 6(1)(f) of the GDPR, based on our legitimate interest in improving the user experience. The collected data is pseudonymized and is not cross-referenced with other sources to allow direct identification of individuals.
For more information, consult the Google Analytics Privacy Policy. You can disable Google Analytics tracking via the dedicated link.
10. Severability and Entire Agreement
If any provision of these Terms and Conditions is found to be null, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. This document constitutes the entire agreement between the parties regarding the use of the www.c-levels.com and www.c-levels.ro websites, superseding any prior verbal or written agreements on this subject.
